FAQs
Here you will find answers to our most frequently asked questions!
Do you make a gluten free pickle?
Branston Original and Small Chunk contain less than 20mg/kg of gluten or 20ppm of gluten, but not officially gluten free.
There is an issue with my Branston pickle/relish/chutney. What can I do about this?
We take product issues very seriously. Call us on 0800 157 7032, or email customercare@mizkan.co.uk.
There is an issue with my Branston beans/spaghetti. What can I do about this?
We are really sorry about this and we take this very seriously. Branston beans are produced under license by Princes and you can contact them on 0151 966 7573 or email them at enquiries@princes.co.uk.
I can’t find Branston products in my country. How can I get hold of them?
Whilst Branston is available in some countries such as Australia and South Africa via our export department, we are a UK stocked brand. However, this online shop delivers internationally.
I can’t find Rich & Fruity Sauce. Where is it?
It is still being sold, but has a different pack design. You should be able to find it in large Tesco store or on the Tesco website.
I can’t find Red Onion and Cranberry Pickle? Where is it?
Unfortunately, that flavour is no longer available. The flavoured pickles we sell now are Beetroot flavour & Sweet Chilli flavour.
I can’t find the relish I used to buy. Where is it?
Our relish packaging has been revamped and rebranded. Our Caramelised Red Onion Relish has been renamed Burger Relish, Spicy Tomato with Chilli and Jalapeno has been renamed as Fajita Relish and Red Pepper and Tomato is now called Hot Dog Relish. Although the design has changed, the product recipe is exactly the same!
Are there any vouchers or special offers available?
Look out on our Facebook for competitons and giveaways! Our sampling van will be touring the country giving out free samples and coupons throughout 2017.